WhatsApp for your whole team
Stop asking who replied. Share your WhatsApp, give each chat a person responsible and keep the conversation context with the team.
Team inbox and AI assistant in every plan.
Hi! Is my order ready to pick up?
Hi Lucía! Yes, you can pick it up from 3 pm. We will be here.
One number for the team
Customer context, close at hand
AI replies you review
Choose a task. See the result in the product.
Swipe to explore the examples
Hi! Is my order ready to pick up?
Sara takes the chat. Her reply and the customer context stay with the team.
Hi! Is my order ready to pick up?
Order ready. Pickup from 3 pm.
Private note · todayHi Lucía! Yes, you can pick it up from 3 pm. We will be here.
The team sees who is handling this chat
One person answers. The next shift can continue from here.
I can come tomorrow. Can you keep it for me?
The next person opens the conversation and reads the private note.
I can come tomorrow. Can you keep it for me?
Pickup moved to tomorrow. Customer informed.
Private note · todayYes, Lucía. We will keep your order until tomorrow.
Marco continues with the conversation context
The customer does not need to explain the order again.
What time do you close?
Insert the saved reply, check it and send it.
What time do you close?
Store hours updated by the team.
Private note · todaySaved reply · opening hours
We close at 7 pm today. See you soon!
The team sees who is handling this chat
The team uses the same information without typing it again.
Private note · today
The person who takes over sees the chat and its private notes. Customer support continues with the context already available.
See how the team worksStoreOrders with a person responsible
ClassesCustomer context, close at hand
SupportA shift change without losing the thread
Start with the task your team needs today.
Assign conversations manually, or use automatic assignment on Business and Enterprise.
Private notes and the conversation history help the next person continue.
Three team roles in every plan. Custom permissions in Enterprise.
Team size and department limits depend on your plan.
Compare all plansFollow the setup steps. Keep the number your customers already know.
Choose a plan for your 7-day trial.
Authorize your number through the official Meta setup.
Share chats and try your first AI reply.
Before you start
Yes. Invite the team to the number you connect. Each plan includes a different number of people.
You can assign chats manually in every plan. Automatic assignment is included in Business and Enterprise.
Every plan has administrator, supervisor and team member roles. Enterprise adds editable permissions.