Guides for teams that run on WhatsApp
Walkthroughs written from the product: what to automate, what to leave to a person, and how to wire the two together.
Latest guides
Collect WhatsApp Return Details Before Human Review
Use WaliChat Autopilot to request the details behind a return, answer policy questions and send sensitive cases to the right person.
Use AI to Reply to Hotel Guests Without Changing Booking Details
A practical WaliChat prompt and review checklist for translating or rewriting guest replies while keeping confirmed dates, guest counts, prices and conditions unchanged.More guides
June 2026
Win Back Lost Sales: Recover Abandoned Shopify Carts on WhatsApp
Roughly 7 in 10 customers who add something to their cart leave without paying. Email is what most stores reach for to win them back, and most emails are never opened. WhatsApp is different: almost...Recover Abandoned Carts With an AI Agent on WhatsApp (MCP)
Most abandoned-cart recovery is a one-way reminder: a static template fires, a variable gets swapped in, and that is the end of the conversation. It either works or it does not. This guide shows you...
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