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Guides for teams that run on WhatsApp

Walkthroughs written from the product: what to automate, what to leave to a person, and how to wire the two together.

Latest guides

AutomationAugust 27, 2026Alex5 min read

Sales Funnels Are Here, and They Live Inside Your WhatsApp Inbox

New in WaliChat: a deal board built on the conversations your team already answers. No second system, no import, and nothing new for your agents to remember to open.Read the guide

AutomationSeptember 23, 20268 min read

Collect WhatsApp Return Details Before Human Review

Use WaliChat Autopilot to request the details behind a return, answer policy questions and send sensitive cases to the right person.

AutomationSeptember 16, 20268 min read

Use AI to Reply to Hotel Guests Without Changing Booking Details

A practical WaliChat prompt and review checklist for translating or rewriting guest replies while keeping confirmed dates, guest counts, prices and conditions unchanged.

Automation

August 2026

August 27, 2026PaulAutomation7 min read
WhatsApp Sales Pipeline Stages: How Many You Need and What to Call Them
Most pipelines fail on the day somebody designs them, not on the day somebody uses them.

June 2026

June 25, 2026AlexAutomation9 min read
Recover Abandoned Carts With an AI Agent on WhatsApp (MCP)
Most abandoned-cart recovery is a one-way reminder: a static template fires, a variable gets swapped in, and that is the end of the conversation. It either works or it does not. This guide shows you...

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