Alternative to Callbell

The next shift.Already in the conversation.

Considering a Callbell alternative? See how WaliChat assigns the chat, keeps the context and helps the next person answer.

Start free See it in action

7 days free. No credit card. Compare what your team needs before switching.

A pet-grooming salon owner checks the next customer booking.

A busy morning, a clear next step

The conversation stays in the same number your team answers.

WaliChatTeam inbox

Marta LópezAssigned conversation

Sara

I need to change my delivery address.

Internal note · only your team

Check the new address before the order ships.

Internal note added

Hi Marta, I am Sara. Tell me the new address and I will check the order.

Assigned to Sara · reply sent separately

Real chat context

Team roles and access

You choose the next action

See the team work before you decide.

A shared chat, a useful draft and controlled access to the number.

Swipe to explore the examples

Give the chat to Sara

I need to change my delivery address.

Ask your AI to assign the chat and add a note. Sara continues from the shared inbox.

WaliChatTeam inbox

Marta LópezAssigned conversation

Sara

I need to change my delivery address.

Internal note · only your team

Check the new address before the order ships.

Internal note added

Hi Marta, I am Sara. Tell me the new address and I will check the order.

Assigned to Sara · reply sent separately

Assignment and notes organize the team; they do not send a message to the customer.

Prepare a reply

Can I pick up my order tomorrow?

The pickup hours are already in the conversation. Ask for a draft and check the details before sending.

WaliChatChatGPT + WaliChat

Marta LópezWhatsApp conversation

Can I pick up my order tomorrow?

Already in the conversation

Your earlier message: pickup is available Monday to Friday, 10am to 6pm.

Read the chat and draft a reply

Hi Marta! You can pick up your order tomorrow between 10am and 6pm.

Draft in your AI · not sent

No copying chats back and forth. You review the proposal; sending is a separate action.

Manage the team

Make Sara a supervisor and give her access to this number.

An authorized account can update a role and grant access using the real team tools.

WaliChatTeam and access

Team with access to this number

NadiaAdministrator
Access granted
SaraSupervisor
Access granted
MarcAgent
Access granted

Sara: supervisor role and access to the number

Your AI manages roles and access. Detailed feature permissions stay in WaliChat, according to your plan.

A café team coordinates takeaway orders at the counter.

Sara · WaliChat

I have the chat and the note. I can take it from here.

AI helps. Your people keep the conversation.

Sent messages, assignments and internal notes appear in WaliChat. The next person can continue with the context already there.

See how your team works

One conversationWith the sent messages

One ownerAssigned to the right person

Your access rulesRoles and access to the number

Compare the plan with your daily work.

Plan for the next shift: who answers, what they can see and what adding people costs.

Professional

3 people included per number

Flows not included

Business

6 people included per number

5 Flows included

Enterprise

9 people included per number

50 Flows included

Your included people and Flows come from the current plan. Meta charges and external AI accounts are separate.

How does the bill change when another teammate joins?
Which tasks need a person, and which can use a configured flow?
What does adding another shift or number cost?
Which connection and Meta charges apply to your business?

See plans and terms Review the other provider’s current offer

Clear before you make the move.

What do I need to connect?

For sending and changes: ChatGPT web Business, Enterprise or Edu with full MCP enabled. Pro supports read/fetch.

See the ChatGPT connection

Can I manage every permission from AI?

An authorized account can change roles and grant or remove access to a number. Detailed feature permissions are configured in WaliChat on plans that include them.

Can everyone see an AI draft?

A draft in ChatGPT or Claude stays there until you ask to send it. Your team sees the sent message, assignment and notes in WaliChat.

What happens outside the WhatsApp service window?

The official WhatsApp API keeps its rules. Outside the service window, use an approved template and follow the applicable messaging rules and charges.

Try the next chat with your team.

Start free

7 days free. No credit card. Compare what your team needs before switching.