WhatsApp Multi-Agent
Chat for Businesses
Full-featured customer-centric chat platform for WhatsApp.
Empower your team with a hassle-free, collaborative and productive chat.
Get started in minutes.
Start now for free7 days free trial. No card required.
Get closer to your customers by interacting on their favourite app
Our platform provides an easy and powerful tool to communicate with your customers on WhatsApp. Reach out to over 2 billion users.
Full-featured live chat for your team and clients
Flexible and powerful features
Multi-agent chat
Get your Team to take care of your customers communicating simultaneously in real time on the same WhatsApp number.
Work together, work smart
Distribute your chats among the agents to balance the workload or to diffentiate your lines of business.
Take WhatsApp to the next level
Leave internal notes, resolve conversations, assign labels to your conversations, send quick replies and much more.
Our chat features are constantly improving.
Flexible and predictable pricing
Upgrade or downgrade your subscription plan at any time, no strings attached.
Our flexible pricing lets you adjust to your business and team requirements.
Dedicated Customer Support
Your satisfaction with our product is our first priority and we are committed to give you all the support that you need to have a smooth and productive experience with WaliChat.
API + Webhooks
Easily integrate our API + Webhooks with any existing software, CRM or CMS thanks to the extensive documentation with code examples in 10+ languages.
Check out the docs.
Seamless interaction with your customers
on their favourite communication platform
Endless use cases. Explore some relevant features below!
Empower your Team
Boost your Support Team productivity by distributing the workload. With WaliChat, working remotely has never got you closer to your customers.
Have more business lines on one WhatsApp number? Get the most qualified agent to take care of each one of them.
Have your account under control
All the information that you need at a glance in a simple and intuitive dashboard.
Manage your WhatsApp numbers, messages and team agents easily with a few clicks.
Simple & well-documented API
A powerful and versatile REST JSON-based API that is easy to use and integrate with any existing software, CMS or CRM.
Check out the extensive documentation with ready-to-use code examples in +10 programming languages.
Pricing
7 days free trial. No card required. No strings attached.
Everything is included in the pricing plan. Predictable final cost per month. No additional fees. Without surprises.
Professional | Business | Enterprise | |
|---|---|---|---|
| 1 number | 1 number | 1 number | |
| Chat agents | 2 agents | 5 agents | 9 agents |
| Text messages | 20000 | 60000 | Unlimited |
| Media messages | 10000 | 30000 | Unlimited |
| Receive messages | Unlimited | Unlimited | Unlimited |
| Free trial | 7 days | 7 days | 7 days |
| Data retention | 90 days | 180 days | 365 days |
| Quick replies | |||
| Private notes | |||
| Scheduled messages | |||
| Send media | |||
| Receive media | |||
| Assign chats | |||
| Chat labels + metadata | |||
| Contacts management | |||
| API + Webhooks | |||
$39.9 per month (USD)Select | $69.9 per month (USD)Select | $99.9 per month (USD)Select |
Professional | Business | Enterprise | |
|---|---|---|---|
| 1 number | 1 number | 1 number | |
| Chat agents | 2 agents | 5 agents | 9 agents |
| Text messages | 20000 | 60000 | Unlimited |
| Media messages | 10000 | 30000 | Unlimited |
| Receive messages | Unlimited | Unlimited | Unlimited |
| Free trial | 7 days | 7 days | 7 days |
| Data retention | 90 days | 180 days | 365 days |
| Quick replies | |||
| Private notes | |||
| Scheduled messages | |||
| Send media | |||
| Receive media | |||
| Assign chats | |||
| Chat labels + metadata | |||
| Contacts management | |||
| API + Webhooks | |||
$39.9 per month (USD)Select | $69.9 per month (USD)Select | $99.9 per month (USD)Select |
Need more agents? No biggie! Scale your team for
$14
monthly fee per additional agent
(USD)
FAQ
Any questions? We've got some answers!
What is WaliChat?
WaliChat is a web-based team-oriented collaborative live chat solution that enables multiple people to interact with a linked WhatsApp account simultaneously that also provides lots of useful features focused on team productivity, cooperation and better communication with your customers.
It is a powerful yet extremely easy tool to use and can be set up in minutes.
It is a powerful yet extremely easy tool to use and can be set up in minutes.
How many agents can operate at the same time?
Depending on the plan you choose, you can have from 2 to 9 agents per WhatsApp number.
Not enough? You can add additional agents for $14 monthly fee per agent.
Not enough? You can add additional agents for $14 monthly fee per agent.
Do I need to have a business WhatsApp account?
It's not mandatory, WaliChat works with both Personal or Business WhatsApp accounts.
Do you offer a free trial?
Sure thing, you have a 7 days free trial with any of our plans.
No payment card needed, no strings attached, love it or leave it.
No payment card needed, no strings attached, love it or leave it.
What payment methods do you accept?
We accept all major credit/debit card brands, including Visa, Mastercard, American Express, Maestro, Discover, Amex, Diners Club or Unionpay.
All payments will be charged in USD currency.
Get in touch for more details.
All payments will be charged in USD currency.
Get in touch for more details.
Can I have more than one WhatsApp number?
You can have as many numbers as you need, however, please in mind that one number corresponds to one plan subscription.
Can I use WaliChat for chatbots?
Yes, you can build a chatbot on top of WaliChat API and webhook events integration.
It works with any server programming language. The only requirement is to have an HTTP(S)-based server capable of receiving HTTP POST JSON-based requests.
You can check out the API documentation for more details and code examples. Open the API documentation here.
Can I integrate my software with an API?
Absolutely, we provide in all pricing plans full access to the API and Webhook integration, free of additinoal cost.
You can use the API to send automatic notifications, create chatbots, send surveys, automatic responses and more.
We provide extensive details and ready to use code examples in 12+ programming languages. Open the API documentation here.
Can I use WaliChat for marketing purposes?
No, it is not allowed to send unsolicited marketing messages.
Any communication you establish with other parties must be legimitate, explicitly approved and expected by the recipients.
Please keep in mind that WhatsApp has an extremely strict policy when it comes to unsolicited marketing messages and spamming.
Thus, before sending marketing messages to your customers, you should thoroughly evaluate your communication strategy.
A good practice is to ask their permission prior to sending them any messages and to provide them with a clear and easy way to opt out of the notification service. Otherwise, your account may get banned.
Any communication you establish with other parties must be legimitate, explicitly approved and expected by the recipients.
Please keep in mind that WhatsApp has an extremely strict policy when it comes to unsolicited marketing messages and spamming.
Thus, before sending marketing messages to your customers, you should thoroughly evaluate your communication strategy.
A good practice is to ask their permission prior to sending them any messages and to provide them with a clear and easy way to opt out of the notification service. Otherwise, your account may get banned.
What kind of messages can I send?
Pretty much everything supported by WhatsApp.
Specifically, you can send plain text, emojis, locations, links, images, videos, audios, documents, contact cards, GIFs, and product catalogs.
Specifically, you can send plain text, emojis, locations, links, images, videos, audios, documents, contact cards, GIFs, and product catalogs.