Share the chats
Hi! Is my order ready to pick up?
Sara takes the chat. Her reply and the customer context stay with the team.
Hi! Is my order ready to pick up?
Order ready. Pickup from 3 pm.
Private note · todayHi Lucía! Yes, you can pick it up from 3 pm. We will be here.
The team sees who is handling this chat
One person answers. The next shift can continue from here.

