WhatsApp Multiagent chat for
Businesses

Delight your customers on WhatsApp and unleash your Team's productivity at once with a single tool that takes communication to the next level

Start in minutes. 7 days free trial. No card required.

Cooperative WhatsApp inbox for your Team

What does WaliChat offer me?

Discover all the key features that will help your team provide the best customer service on WhatsApp
Multi-agent chat

Your entire team can interact with your customers on one or multiple WhatsApp number simultaneously and remotely.

Distribute your chats among the agents to balance the workload or diffentiate your lines of business.

Analytics

Monitor your Team's activity on WhatsApp and spot all improvement opportunities thanks to detailed and insightful analytics.

Obtain structured data to measure your customers' engagement on WhatsApp.

Tools and chat features to boost your Team's productivity

Leave internal notes, resolve conversations, assign labels and metadata to your conversations, send quick replies and much more. Our chat features are constantly improving.

Enrich your customers' profile

Enhance your clients' contact information with important information to provide a truly ad hoc service.

Make every detail matter in your day to day interaction with your customers.

Manage multiple numbers in one platform

You and your Team can operate on several numbers and switch from one to another with a click.

No more workarounds to open several WhatsApp numbers on the same computer.

Do you want to give it try?

You just need a few minutes to access our 7 day free trial

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How it works

You just need an existing Business or Personal WhatsApp number. No need to change number.
Your team will be able to connect from different computers at the same time.
  1. 1

    Connect your WhatsApp number

    Link your WhatsApp number to WaliChat in minutes and synchronize all your chats, messages, and contacts without losing any historical information.
  2. 2

    Invite your team

    Easily invite your chat agents and assign them different permissions based on roles: support agent, supervisor or administrator.
  3. 3

    Start working productively

    Benefit from WaliChat powerful features to better organize and optimize the communication with your customers on WhatsApp

Analytics

Get detailed data of your overall activity and your Team's performance on your WhatsApp numbers to better distribute the workload and spot areas for improvement.
Get a global view of your Team's performance so that supervisors can take instant action
Increase agents' productivity by reducing the average chat handling time
Quickly detect and address operational issues in real-time
Compare data with previous periods and make plans of improvement for the future

Better contacts management

Our contacts management internal CRM allows a detailed profiling of your contacts that you and your Team can easily use to make each customer interaction flawless.
Transform your WhatsApp contact list into a CRM
Get all the crucial info about your customers easily
Create, edit and extend contact information
Add private notes and labels categorization per contact
Check historical WhatsApp interactions with your contacts
Add metadata to contacts and make it easier to integrate with existing CRMs
Try it now for free!
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Team Productivity at its Best

Our cooperative chat has all the necessary tools that allow your Team to save time and provide an excellent and detailed support to your customers.
Assign chats to individual agents
See what agent is reading or writing in real time
Create and send quick replies
Schedule messages for a later delivery
Leave notes inside the chat
Solve chats to maintain the inbox nice and tidy
Get started in minutes
Sign up here
Screenshot preview

Do you want to give it try?

It's free! Get started in 2 minutes and test it with your own number

See how your business can benefit from WaliChat

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Online Shops

Answer queries, send relevant information, solve problems, engage, increase conversions. Manage your business as a team to provide the best support to your customers, no matter where your teammates are located. WaliChat takes your ecommerce and your team a step closer to your customers.

Send confirmations and reminders
Send and receive files and photos
Multi-agent support: have your whole team take care of your customers
Increase your team’s productivity with stats and reportss
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Education, Schools, Academies, Private Lessons

Schools are amongst the most innovative industries because they need to respond quickly and effectively to all changes in society. Whether your students are youngsters or adults, what is the app that everyone, at any level and age can use with confidence? That’s correct, you got the point. Here’s what you can offer your customers with WaliChat:

Provide support on WhatsApp about your services
Share learning material
Provide fast and private one-to-one Q&A
Create communities of students to share knowledge and experiences
Send general and personal communication
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Restaurants & Food Services

How many times have you been asked if you could take a delivery or takeaway order on WhatsApp? Well, it’s time to get up to speed and provide the service everyone is demanding. Find below the services that you can offer with WaliChat:

Take orders
Take orders
Answer queries
Share files and photos
Send notifications and reminders
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Real Estate Agencies

Timing and trust is essential in real estate and there’s no better app that allows you to get fast and close to your customers like WhatsApp, so don’t wait any longer to unleash all its potential.

Send locations
Share files and photos
Have your whole team answer queries
Schedule appointments
Send confirmations and reminders
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Logistics

Timely notifications and customer support is all logistics communication is about. Forget about SMSs and emails and take all the communication on your customers favourite app, saving time and money. WaliChat can be easily integrated with your system to offer automatic notifications and shared customer support WhatsApp chat..

Send confirmations and reminder
Send and receive files and photos
Multi-agent support: have your whole team take care of your customers
Increase your team’s productivity with stats and reports
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Clinics and Health Centers

When it comes to personal matters like health, you need to make your clients feel safe and comfortable. WhatsApp is safe, fast and everyone knows how to use it.

Schedule appointments
Send confirmations and reminders
Share files and photos
Promptly address questions and concerns
Cooperative care: have your whole team take care of your patients
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Services

Insurance companies, credit services, all kinds of consulting, coaching, counseling, you name it. If you have a small business or your type of activity doesn’t allow you to access the official WhatsApp Business API, we’ve got you covered.

Provide your services through WhatsApp
Multi-agent chat: assign each chat to the right specialist in your team
Integrate your CRM with our API
Manage your customers with labels and metadata
Keep track of your activity on WhatsAppwith stats and reports

Join thousands of teams that have already boost their communication on WhatsApp

We have been improving for years, committed to our clients, offering a robust solution with excellent customer service.

+60 Million

Messages processed every month.

+38%

Increase of customers engagement on WhatsApp

+1200

Teams happily working on WaliChat

+80

Countries where WaliChat is helping businesses

Pricing

7 days free trial. No card required. No strings attached.

Everything is included in each plan. Predictable final cost per month. No additional fees. No surprises.

Professional

$39.9

per month (USD)
Business

$69.9

per month (USD)
Enterprise

$99.9

per month (USD)
WhatsApp numbers1 number1 number1 number
Chat agents included2 agents5 agents9 agents
Text messages2000060000Unlimited
Media messages1000030000Unlimited
Receive messagesUnlimitedUnlimitedUnlimited
ContactsUnlimitedUnlimitedUnlimited
Free trial7 days7 days7 days
Data retention90 days183 days730 days
Maximum media file size3 MB10 MB30 MB
Analytics & reports
Quick replies
Private notes
Scheduled messages
Assign chats
Chat labels
API + Webhooks
StartStartStart
Professional

$39.9

per month (USD)
Business

$69.9

per month (USD)
Enterprise

$99.9

per month (USD)
WhatsApp numbers1 number1 number1 number
Chat agents included2 agents5 agents9 agents
Text messages2000060000Unlimited
Media messages1000030000Unlimited
Receive messagesUnlimitedUnlimitedUnlimited
ContactsUnlimitedUnlimitedUnlimited
Free trial7 days7 days7 days
Data retention90 days183 days730 days
Maximum media file size3 MB10 MB30 MB
Analytics & reports
Quick replies
Private notes
Scheduled messages
Assign chats
Chat labels
API + Webhooks
StartStartStart

Need more than 10 agents?

No problem! With the Enterprise plan you can scale your Team as much as you need from $14 per agent/month

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Developers!

WaliChat provides an easy to use API to automate all communication on WhatsApp, send automatic or scheduled messages, integrate your CRM, create your own chatbots and much more.
DocumentationAPI tester
Screenshot
Featured API with dozens of ready-to-use code examples in 12+ programming languages

FAQ

Any questions? We've got some answers!
WaliChat is a web-based team-oriented collaborative live chat solution that enables multiple people to interact with a linked WhatsApp account simultaneously that also provides lots of useful features focused on team productivity, cooperation and better communication with your customers.

It is a powerful yet extremely easy tool to use and can be set up in minutes.
Depending on the plan you choose, you can have from 3 to 9 additional agents per WhatsApp number. Take into account that the admin can also use the chat.

Not enough? You can add additional agents for $14 monthly fee per agent.
It's not mandatory, WaliChat works with both Personal or Business WhatsApp accounts.
Sure thing, you have a 7 days free trial with any of our plans.
There's no need to put your bank card to try it and it's 100% safe and functional.
We accept all major credit/debit card brands, including Visa, Mastercard, American Express, Maestro, Discover, Amex, Diners Club or Unionpay.

All payments will be charged in USD currency.

Get in touch for more details
You can have as many numbers as you need, however, please in mind that one number corresponds to one plan subscription.

Yes, you can build a chatbot on top of WaliChat API and webhook events integration.

It works with any server programming language. The only requirement is to have an HTTP(S)-based server capable of receiving HTTP POST JSON-based requests.

You can check out the API documentation for more details and code examples.

Open the API documentation here

Absolutely, we provide full access to the API and Webhook integration with all our pricing plans with no additional costs.

You can use the API to send automatic notifications, create chatbots, send surveys, automatic responses and more.

We provide extensive details and ready to use code examples in 12+ programming languages.

Open the API documentation here

No, sending unsolicited marketing messages is not allowed.

Any communication you establish with other parties must be legimitate, explicitly approved and expected by the recipients.

Please, keep in mind that WhatsApp has an extremely strict policy when it comes to unsolicited marketing messages and spamming.

Thus, before sending marketing messages to your customers, you should thoroughly evaluate your communication strategy.

A good practice is to ask their permission prior to sending them any messages and to provide them with a clear and easy way to opt out of the notification service. Otherwise, your account may get banned.
Not at all, in fact, you can use your existing one regardless of if it's a Business or Personal WhatsApp number and all messages, contacts and chats will be automatically synced.

Our product and API is accessible to everyone and you can start using it right away. You just need a active WhatsApp number, and that's it.
Yes, buttons and lists can be sent through our API.
All the contacts that you have on your WhatsApp number will automatically synchronized, so you don't need to import them.
Yes, of course! You can send messages to any number that is associated to a WhatsApp account in any country where WhatsApp operates.

There isn't any extra costs for sent messages and you don't need to get your templates approved.
Calls and videocalls are not supported, but you can send videos and audio messages instead.
Still have questions?
Explore more or Get in touch