Your entire team can interact with your customers on one or multiple WhatsApp number simultaneously and remotely.
Distribute your chats among the agents to balance the workload or diffentiate your lines of business.
Monitor your Team's activity on WhatsApp and spot all improvement opportunities thanks to detailed and insightful analytics.
Obtain structured data to measure your customers' engagement on WhatsApp.
Leave internal notes, resolve conversations, assign labels and metadata to your conversations, send quick replies and much more. Our chat features are constantly improving.
Easily integrate our API with your system and start automating your workflow.
Connect your CRM system, build chatbots with webhooks events, send automatic messages and much more.
Enhance your clients' contact information with important information to provide a truly ad hoc service.
Make every detail matter in your day to day interaction with your customers.
You and your Team can operate on several numbers and switch from one to another with a click.
No more workarounds to open several WhatsApp numbers on the same computer.
Team Permissions enables you to restrict users' access and interaction with specific kinds of chats to increase privacy or productivity.
Team permissions feature is only available in the Enterprise plan. You can easily upgrade your plan if you want to start using Team permissions.
You can choose what actions can be performed by your Team members (reading only, replying, deleting, solving and much more) for every kind of chats in your WhatsApp number (e.g.: new chats, assigned chats, etc.)
The account owner can configure Permissions for all users. Beside this, each role can edit the Team Permissions of the subordinate role: Admin can edit Supervisor and Agent, and Supervisor can edit Agent.)
We designed a practical and detailed panel where you can customize chat Permissions for each role.
Save precious time and have our algorithm distribute incoming chats fairly among your team members following the criteria that you can easily define.
A personalized greeting can make your business stand out from the competition and can go a long way in building customer loyalty.
Never miss important messages: use our out-of-office message feature to stay connected with your customers.
Don't leave your customers waiting: set up automatic chat messages during your team's busiest hours to maximize team efficiency and improve customer satisfaction.
Keep customers engaged and informed by sending timely follow-up chat messages.
Send instant replies and automate actions when you receive voice or video calls.
Answer queries, send relevant information, solve problems, engage, increase conversions. Manage your business as a team to provide the best support to your customers, no matter where your teammates are located. WaliChat takes your ecommerce and your team a step closer to your customers.
Schools are amongst the most innovative industries because they need to respond quickly and effectively to all changes in society. Whether your students are youngsters or adults, what is the app that everyone, at any level and age can use with confidence? That’s correct, you got the point. Here’s what you can offer your customers with WaliChat:
How many times have you been asked if you could take a delivery or takeaway order on WhatsApp? Well, it’s time to get up to speed and provide the service everyone is demanding. Find below the services that you can offer with WaliChat:
Timing and trust is essential in real estate and there’s no better app that allows you to get fast and close to your customers like WhatsApp, so don’t wait any longer to unleash all its potential.
Timely notifications and customer support is all logistics communication is about. Forget about SMSs and emails and take all the communication on your customers favourite app, saving time and money. WaliChat can be easily integrated with your system to offer automatic notifications and shared customer support WhatsApp chat.
When it comes to personal matters like health, you need to make your clients feel safe and comfortable. WhatsApp is safe, fast and everyone knows how to use it.
Insurance companies, credit services, all kinds of consulting, coaching, counseling, you name it. If you have a small business or your type of activity doesn’t allow you to access the official WhatsApp Business API, we’ve got you covered.
Fitness centers, wellness & beauty studios, and health professionals can unlock the potential of the chat platform to offer new services and empower clients in their fitness and wellness journeys.
As an IT or SaaS service provider, incorporating the best technology available is a non-negotiable requirement. Equip your team with a professional tool that will impress your customers and elevate your business with top-notch technology.
Handle all your car-related conversations, whether you're an individual car seller or part of a dealership.
Harness the power of WhatsApp to reach more customers, speed up sales, and provide personalized support.
Event planners, organizers, and hosts can take advantage of the chat platform to create unforgettable events and deliver exceptional experiences for attendees and participants.
Everything is included in each plan. Predictable final cost per month. No additional fees. No surprises.
Discover 40+ tutorials, how-to guides, and code examples to leverage all features to their best potential
Yes, you can build a chatbot on top of WaliChat API and webhook events integration.
It works with any server programming language. The only requirement is to have an HTTP(S)-based server capable of receiving HTTP POST JSON-based requests.
You can check out the API documentation for more details and code examples.
Absolutely, we provide full access to the API and Webhook integration with all our pricing plans with no additional costs.
You can use the API to send automatic notifications, create chatbots, send surveys, automatic responses and more.
We provide extensive details and ready to use code examples in 15+ programming languages.